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Friday, August 19th, 2022

Can i DIRECTV Stream from home and another location?

Hi, My child recently moved away from college, we currently have Hulu Live and found that she cannot access live or recorded shows in her dorm (she is about 1 hour away from us).  Does Directv Stream have the ability to log in both at home and in her dorm through her Roku device and access Live and recorded shows in both locations?

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ACE - Expert

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1.2K Messages

3 years ago

@JohnWatsonII I am not aware of the DTV website ever indicating (including right now) that you have to buy one of their streamers to subscribe.  However, they are currently running a subscription promotion - $120 off over a year ($10/month) - and to take advantage of the promotion, you must buy one of the streamers (basically, it pays for the streamer). I’m pretty sure they don’t force you to take the promotion, but unless you are likely to unsubscribe within the first year, there doesn’t seem to be a reason to not do it.  

As far as sales tax goes - it’s true that most places you will be charged sales tax on the device, but that’s also true of most anything you buy. And the tax varies by location. So I think most people don’t include that when talking about the prices of things.  (I’m aware that Europeans find that strange.)

As far as a “Regional manager” giving you bad info - it seems massively unlikely that a salesman would also be anything higher than a store manager - as far as I know, regional managers cover multiple states and both don’t deal directly with customers and wouldn’t be found in a retail store.  But it is very true that the salesdroids in the stores (and for that matter, on the phone) tend to be fonts of bad info.  I don’t think they are well trained, and in my experience they tend to assume what is true for the satellite service is also true of the streaming service (which isn’t the case, and was slightly excusable when the streaming service was new, but that was over 5 years ago) and say what they think is true rather than checking to confirm. They also aren’t great at making clear the details and restrictions.  (But I don’t find those problems limited to DTV/AT&T sales - I run into that with sales people in many places.)  For those reasons, I tend to take what they say with a large grain of salt, and do my own research. What you find in writing, on websites (in the fine print), etc. is much more reliable. 

New Member

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1 Message

3 years ago

I am unable to get my local channels on my tv… Roku. I have my correct zip code. My billing is correct in Arlington Tx. Yet I’m getting channels from west Texas…. So bizarre! Any ideas?

ACE - Expert

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23.4K Messages

3 years ago

@libra7073 

It might be because for the streaming service your Designated Market Area (DMA) is regulated that way.

Check their channel lookup page and make sure to go to the locals tab and see what it says.

https://streamtv.directv.com/channels/ 


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