9 Messages

Tuesday, September 12th, 2023

ENTERING MY PASSWORD AND USERNAME CORECTLY BUT THE STREAMING DEVICE SAYS WRONG PASSOWRD OR USERNAME.

ENTERING MY PASSWORD AND USERNAME CORECTLY BUT THE STREAMING DEVICE SAYS WRONG PASSOWRD OR USERNAME. I AM STILL OAKY ON TWO OF MY TVS BUT MY ONE TV AND THE CAMPER TV WONT SIGN IN ANYMORE.

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Community Support

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255.9K Messages

3 years ago

Hello there. We apologize for the issues trying to log in to your TVs. Please review this link to resolve this problem: https://www.directv.com/support/article/000082803 We're sending you a PM to take a closer look at your case. Maria, DIRECTV Community Specialist

ACE - Expert

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23.5K Messages

3 years ago

@iowaump 

To start, turn off CAPS LOCK. Passwords are case sensitive, plus in a forum post it makes it difficult to read when it is everything you type.

9 Messages

3 years ago

Gee that was helpful

ACE - Expert

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23.5K Messages

3 years ago

Case sensitive is not as intuitive for some, so I didn't want to assume your understanding of it. But I hope if nothing else it helps you get the help you need, as difficult to read posts do get skipped over and avoided more often.

9 Messages

3 years ago

Just the standard Direct TV streaming box and yes it worked before till i reset it. My credentials will not work on line now either. I still have two tvs that weren't reset that work fine.

9 Messages

3 years ago

DIRECT TV, the one in my RV works fine the one in my master BR works fine the one in living room doesn't anymore as well as online gives me wrong passcode/username error

9 Messages

3 years ago

Okay the RV in the bedroom works the living room doesn't and online don't work

9 Messages

3 years ago

let me take this slower the RV TV works The Master Bedroom works, the Living Room one does not and I can not sign in online due to password/username wrong but it isn't wrong.  Too many answers about what i said and not the problem.

9 Messages

3 years ago

DirecTeam streaming, and the password user code is the air it says but they are typed in correctly

9 Messages

3 years ago

(Edited per community guidelines) are you more interested in correcting the grammar it's DirecTV streaming device and password user code is the error I get

(edited)

ACE - Expert

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23.5K Messages

3 years ago

It is not so much correcting grammar, but understanding the data you provide to try and help.


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