9 Messages
ENTERING MY PASSWORD AND USERNAME CORECTLY BUT THE STREAMING DEVICE SAYS WRONG PASSOWRD OR USERNAME.
ENTERING MY PASSWORD AND USERNAME CORECTLY BUT THE STREAMING DEVICE SAYS WRONG PASSOWRD OR USERNAME. I AM STILL OAKY ON TWO OF MY TVS BUT MY ONE TV AND THE CAMPER TV WONT SIGN IN ANYMORE.


DIRECTVhelp
Community Support
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255.9K Messages
3 years ago
Hello there. We apologize for the issues trying to log in to your TVs. Please review this link to resolve this problem: https://www.directv.com/support/article/000082803 We're sending you a PM to take a closer look at your case. Maria, DIRECTV Community Specialist
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Juniper
ACE - Expert
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23.5K Messages
3 years ago
@iowaump
To start, turn off CAPS LOCK. Passwords are case sensitive, plus in a forum post it makes it difficult to read when it is everything you type.
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iowaump
9 Messages
3 years ago
Gee that was helpful
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Juniper
ACE - Expert
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23.5K Messages
3 years ago
Case sensitive is not as intuitive for some, so I didn't want to assume your understanding of it. But I hope if nothing else it helps you get the help you need, as difficult to read posts do get skipped over and avoided more often.
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iowaump
9 Messages
3 years ago
Just the standard Direct TV streaming box and yes it worked before till i reset it. My credentials will not work on line now either. I still have two tvs that weren't reset that work fine.
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iowaump
9 Messages
3 years ago
DIRECT TV, the one in my RV works fine the one in my master BR works fine the one in living room doesn't anymore as well as online gives me wrong passcode/username error
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iowaump
9 Messages
3 years ago
Okay the RV in the bedroom works the living room doesn't and online don't work
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iowaump
9 Messages
3 years ago
let me take this slower the RV TV works The Master Bedroom works, the Living Room one does not and I can not sign in online due to password/username wrong but it isn't wrong. Too many answers about what i said and not the problem.
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iowaump
9 Messages
3 years ago
DirecTeam streaming, and the password user code is the air it says but they are typed in correctly
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iowaump
9 Messages
3 years ago
(Edited per community guidelines) are you more interested in correcting the grammar it's DirecTV streaming device and password user code is the error I get
(edited)
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Juniper
ACE - Expert
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23.5K Messages
3 years ago
It is not so much correcting grammar, but understanding the data you provide to try and help.
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