New Member

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1 Message

Friday, July 24th, 2026

replacement equipment

Hi my box and remote control are 4 years old and seem to be well past their prime.  How can I get these items replaced??

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Community Support

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256.3K Messages

26 days ago

We will need to talk to you to get your box and remote replaced. We're sending you a DM. Melchisedec, DIRECTV Community Team

ACE - Expert

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23.7K Messages

26 days ago

What are the models of each box you have?

By "past their prime" are they having problems?

Are you looking for features you don't currently have?

Depends on what you're looking for if a warranty replacement, upgrade, or keeping existing setup is the right way to go.

ACE - Expert

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23.7K Messages

23 days ago

@bregis 

Do you have DirecTV satellite or a streaming only version (DIRECTV STREAM, DirecTV via Internet, etc.)?


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