ACE - Professor
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839 Messages
12 mbps plan missing
I went into my account at att.com tonight to change my internet plan from 18 mbps to 12 mpbs. To my surprise my only options were to go to 6 or 3 mpbs. What happened to the 12mpbs plan?
Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
ATTU-verseCare
Community Support
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865 Messages
10 years ago
Hi @browndk26,
We are sorry for the issues with your online account options. We will be glad to help. Please send us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you.
at the top right corner of your screen for a response.
Keep an eye on the
In the meantime, let us know if you have any other questions or concerns!
-ATTU-verseCare
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browndk26
ACE - Professor
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839 Messages
10 years ago
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