Worst customer service email I've ever received in my life. Goodbye AT&T. Unacceptable.
*****, DEBRA
10:25 AM (1 hour ago)
to me
I am sorry I am so busy with issues that are a priority over this. I understand this is a priority for you and I don’t mean to undermine it, I am not customer service and I don’t have the ability to credit you any more. I will try to reach out to you but this is out of area and I have so many issues I am working on that I have to do first. If you call the 1-877-910-0501 they can assist you all the notes should be in there and it will get corrected.
I am sorry if you cant get it resolved let me know and we can try to call again later in the week when I am back in my office.
Debra [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
No because this is not customer support. This is a public forum of other customers, specifically a thread from 2017 in the TV section. Best to read over a thread before blindly posting so you get the correct help.
Ramonou12
Contributor
•
1 Message
5 years ago
Worst customer service email I've ever received in my life. Goodbye AT&T. Unacceptable.
10:25 AM (1 hour ago)
to me
I am sorry I am so busy with issues that are a priority over this. I understand this is a priority for you and I don’t mean to undermine it, I am not customer service and I don’t have the ability to credit you any more. I will try to reach out to you but this is out of area and I have so many issues I am working on that I have to do first. If you call the 1-877-910-0501 they can assist you all the notes should be in there and it will get corrected.
I am sorry if you cant get it resolved let me know and we can try to call again later in the week when I am back in my office.
Debra [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
Account Manager
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Mchue124
1 Message
2 years ago
My internet is down in unit 124 at bell Pasadena is there any way you can reconnect my network
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Juniper
ACE - Expert
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22.6K Messages
2 years ago
@Mchue124
No because this is not customer support. This is a public forum of other customers, specifically a thread from 2017 in the TV section. Best to read over a thread before blindly posting so you get the correct help.
For technical support call AT&T.
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