Contributor

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1 Message

Friday, August 30th, 2019 8:06 PM

HOW DO I CANCEL?!?!?

I'm trying to cancel my U-Verse service but every time I call there are long wait times and I get hung up on.  I've been trying multiple times for two days now - this is thievery.  Help!

Accepted Solution

Official Solution

ACE - Expert

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28.3K Messages

6 years ago

1-800-288-2020

Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

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Tutor

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5 Messages

6 years ago

I would like be to have a phone number to even get started. Can you share please?

Tutor

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5 Messages

6 years ago

Thank you!

Expert

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3.6K Messages

6 years ago

Since you want to cancel, when you call that number, specify "cancel" as you navigate down the phone tree to get to the proper department.   If you are currently on a promotion be sure to discuss early termination fees.

Tutor

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5 Messages

6 years ago

Finally got a person. We did get hit with early term fees. Highway robbery! Thank you for the info.

Tutor

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5 Messages

6 years ago

Thank you!

Spoiler
 

Tutor

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5 Messages

6 years ago

Thank you!


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