I need contact executive customer service info please

For a corporate mailing address, click the link in my signature that says "AT&T Links", and then click "AT&T Corporate Headquarters Mailing Address".

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@SomeJoe7777 wrote:

For a corporate mailing address, click the link in my signature that says "AT&T Links", and then click "AT&T Corporate Headquarters Mailing Address".

 

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thanks for the info... now if I could just find someone to solve my original post

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@tracie_86 wrote:

 

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@SomeJoe7777 wrote:

For a corporate mailing address, click the link in my signature that says "AT&T Links", and then click "AT&T Corporate Headquarters Mailing Address".

 

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thanks for the info... now if I could just find someone to solve my original post

 

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If you contact AT&T HQ through SomeJoe7777's link, you should get a reply from Corporate escalations.

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@dhascall wrote:

 

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@tracie_86 wrote:

 

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@SomeJoe7777 wrote:

For a corporate mailing address, click the link in my signature that says "AT&T Links", and then click "AT&T Corporate Headquarters Mailing Address".

 

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thanks for the info... now if I could just find someone to solve my original post

 

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If you contact AT&T HQ through SomeJoe7777's link, you should get a reply from Corporate escalations.

 

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Or tracie_86 could first contact David which was suggested for their original post.

Note: wonder why when you click on this user's profile you don't see any posts listed when there are 4?

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@Uniblurb3 wrote:

 

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@dhascall wrote:

 

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@tracie_86 wrote:

 

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@SomeJoe7777 wrote:

For a corporate mailing address, click the link in my signature that says "AT&T Links", and then click "AT&T Corporate Headquarters Mailing Address".

 

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thanks for the info... now if I could just find someone to solve my original post

 

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If you contact AT&T HQ through SomeJoe7777's link, you should get a reply from Corporate escalations.

 

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Or tracie_86 could first contact David which was suggested for their original post.

 

 

Note: wonder why when you click on this user's profile you don't see any posts listed when there are 4?

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I don't think posts, "recent" or otherwise are showing for anybody, right now under profiles.  I tried one poster that had almost 200 and none were listed.  AND none for you, either, Uni.

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@dhascall wrote:

 

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@Uniblurb3 wrote:

 

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@dhascall wrote:

 

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@tracie_86 wrote:

 

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@SomeJoe7777 wrote:

For a corporate mailing address, click the link in my signature that says "AT&T Links", and then click "AT&T Corporate Headquarters Mailing Address".

 

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thanks for the info... now if I could just find someone to solve my original post

 

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If you contact AT&T HQ through SomeJoe7777's link, you should get a reply from Corporate escalations.

 

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Or tracie_86 could first contact David which was suggested for their original post.

 

 

Note: wonder why when you click on this user's profile you don't see any posts listed when there are 4?

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I don't think posts, "recent" or otherwise are showing for anybody, right now under profiles.  I tried one poster that had almost 200 and none were listed.  AND none for you, either, Uni.

 

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And none for me??  

They're back.....

Yes I noticed that posts under Profiles are now back.

Good luck. At&t executives have recently threatened Mahogany Row complainers with a "cease and desist" order, which is embarrassingly bizarre (see link below).  You have my sympathy and empathy, though.  I called Wednesday about a problem and I'm in worse condition now as a u-verse consumer than I was last week. I was on the phone with a couple chicks {Keep it Courteous} I told her if I did not receive satisfaction I was going to make an executive complaint.  That statement had the same effect as if I told her I was not going to eat my spinach.

I'm fortunate that Cox Cable is available in my neighborhood because I'm going back to them. I left Cox 4 years ago; but if they accept "prodigal sons", I'll return on bended knee.  If you have such options, deploy them immediately!

{Per Guidelines: Keep it Relevant and Appropriate}

I have invested hours trying to rectify a problem with AT&T residential service. Yesterday, I elected to try one more time...and was redirected five times over 90 minutes, then disconnected. It is a pity that a company with such inexcusably poor customer service should be able to survive in today's competitive market environment.

If anyone has an idea on how to communicate with someone within this organization who is: 1) Capable of intelligent thought; 2) is empowered to address a serious complaint/issue; 3) has even a modicum of customer empathy, I would be most grateful for your guidance!

John

John,

I'm sorry to hear you've had so many issues trying to get an issue taken care of.  If you send me a Private Message with your account number and the best number to reach you at I'll be happy to do what I can to help.

Thank you,

Julie

AT&T Community Specialist

LOL; not a direct reponse to your question, but I called this morning and got the stupid voice--not only that, but he did not have the correct info. Gave me 2-3 min of server settings (no option to NOT go thru this), including the pop.att.yahoo.com and smtp--when I finally got the rep on the line, I pointed out that having to listen was obnoxious, but also that their tech info was WRONG. At least I got an email last week saying to change to inbound & outbound.att.net or cannot access email after 12/11!

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@Dankbuilt wrote:
John I feel your pain, I spent almost 5 years playing games with AT&T and they're not only bad phone services but bad customer service I finally told them to kiss my a$$ and went to verizon. Best move I ever made!! Lower prices for better service and the best co stoner service I've ever dealt with.

AT&T not only didn't provide me with the services I was being over charged for but their customer service uses bully like tactics and attitude along with plain old disrespect to deal with high paying customer that just want what they are paying for.

I for one will NEVER use, pay for, or recommend any AT&T related service or product again!

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Are you even talking about UVerse or AT&T wireless?  Totally different companies.  Besides, you have no idea if the original issue was resolved since this thread was 2 1/2 years old.

I have been beating a dead horse since the start with ATT. what the heck are ya'll doing over there?!? the last
thing i did was ask for the highest level manager to call me back(nothing... again) so maybe i don't spend another
total of over 7 hrs on the phone either being transferred, run around, or lied to... I have had all the apologies
i need for the last CS agent giving me incorrect information or not following up... do the work!!!!! get me happy
then you can pay me for all the trouble and time i have wasted trying to get people to do the job they were hired
to do...

PLEASE!!!!! call me anytime if you can actually deal with ALL my accts. problems(Please look at ALL the notes on
my acct. first...if you cannot... please give this to someone who actually can PLEASE... I want to get things
straight!!!!

[edited for privacy]

God Bless,J><