Live chat regarding att rewards card

Hi @Kbuckland72,

We apologize about the long wait, but we will be glad to help. Here is a great post that goes over the reward process and includes the chat contact at the bottom.

-ATTU-verseCare

Hi I'm Maria [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] I supposed to receive my reward card and I haven' received It don' know what happened

I’ve been waiting for my 300.00 Visa gift card since I change my Dish to Direct & never received it.. I called my local AT&T where I do my business and they gave me info on how to check for rewards.. She said I should of got am email but all I got was info on my direct tv

I changed Dish to Direct & was suppose to get a 300.00 visa gift card.. I called my local at&t store and they told me I was suppose to get an email on my reward but all I got was info on my direct tv & my WiFi I purchase.. How do I redeem my Reward card??

I signed up for direct tv after I was promised a 300. Rewards card. Received 100 of it and that was 2 months ago. I called direct tv today was Transferred 4 times to be told that I didn’t qualify for it. Not the first lie they have told me

I wanna know where my other rewards cards are at y'all owe me 200$

@antwone8510

This forum is comprised of regular customers to communicate with other  customers to offer advice and share experiences same as any other user. This is a public forum and personal information should never be included in any post. Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them. The most effective way to get any issues resolved , use the contact link on the bottom of the page or call 1-800-288-2020. Some of us are employees but we are here to represent the forum with our knowledge and do not represent AT&T with our responses.

Did the same thing to us f’d us on $300 im cancelling tomorrow! The service sux, they were supposed to credit us the whole bill since we had 6 service techs out within 8 days for the problems.. still not resolved! No credits waiting on them crediting bill then shut service off and charge us a sht ton of money its ridiculous! Never had an issue with our local cable company thats what were going back to and im writing anyone i can to turn this sht company in and receive my money back for junk service

Hi I'm contacting you regarding my rewards card it said it was mailed out it's been 10 days prior to the mail out day and I haven't received it was wondering what's going on I've been having mail theft

I am contacting you regarding my rewards card I never received it in the mail I've been having mail stolen out of my mailbox was wondering if you could help me out and locating it to tell me what's going on

@Cherriedosiothis isnt at&t customer support this is a public customer to customer forum, you will need to call and ask for the rewards center to get answers

Need to no when my reward cards are coming

I need to sleep to an agent

@Arthur1963  this isnt at&t customer support this is a public customer to customer forum, you will need to call and ask for the rewards center to get answers