Contributor
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3 Messages
Promotional trickery
I had a 3 year promotional price that ends in July 2018. By "error" that promotion was cancelled on my account. The best they could do was a $30 more per month promotion for my account. This is 13 months or $390 "error" against me. It's pathetic that at&t does not stand behind their promises to the customer. Lord knows what other lies we as consumers are being told by at&t.
JefferMC
ACE - Expert
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36.9K Messages
8 years ago
Never heard of a 3 year promotional price from AT&T. Guess you were one of the lucky ones. Until your luck ran out.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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akropf
Contributor
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3 Messages
8 years ago
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akropf
Contributor
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3 Messages
8 years ago
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JefferMC
ACE - Expert
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36.9K Messages
8 years ago
Send a Private Message to @ATTHelpForums. The social media teams seem to be a notch above the telephone bank. Hopefully they can restore what was lost.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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