Contributor
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3 Messages
Recent outages in Bay Area
AT&T Team,
Continous outages close to 5 or 6 outages for uverse,internet,voice.what is going on.
Yesterday's outage was bad that we could not even reach any CS support.No communication whatsover.$5 discount for those outage days is not going to solve the problem.Lost Hope and ready to disconnect...These are very long outages in your HQ.With technology like how you guys send billing reminders why not outage notices??Pls help here.
JefferMC
ACE - Expert
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36.9K Messages
11 years ago
Do you have any specific reason for believing these to be systemic AT&T outages (i.e. at AT&T HQ), rather an a problem isolated to your particular service line?
Last time I got a service credit it was $5 per service per day (which for me was $10).
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tankum
Contributor
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3 Messages
11 years ago
our Entire community as well as many Friends had same outages.
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JefferMC
ACE - Expert
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36.9K Messages
11 years ago
If you want to directly interact with an AT&T representative about your experiences, I'd suggest that you click this
Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope 
will appear in the upper right hand corner of this site, next to your avatar and name) in a business day or three. Speed things up by including your Billing Account Number as well as the best way and time to reach you.
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tankum
Contributor
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3 Messages
11 years ago
Thanks JefferMC.I sent an Email.
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