New Member
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2 Messages
Returned modem
AT&T charged me for equipment that I returned to USP as directed. At the time the clerk told me to keep my receipt because AT&T has been charging people for equipment that was returned. This was in 2019 and I am still getting bills from a collection agency and now they have reported it to Equifax which has affected my credit score. I have contacted AT&T, the credit company and collection company and they are doing nothing.
JefferMC
ACE - Expert
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36.9K Messages
4 years ago
You can respond to the credit reporting company with a copy of the receipt as evidence that the charge is bogus. You can do the same with the collection company, i.e. ask for their evidence that you have a valid debt and if they present the unreturned equipment info, respond with a copy of the receipt.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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