Contributor

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1 Message

Saturday, July 9th, 2016 3:50 PM

Tree branches in AT&T lines

I am an ATT phone and Uverse customer in coral gables. Our neighbor who lives behind us has a tree the branches of which are growing into the ATT lines and will break the lines in a storm. FPL came on Friday and said the branches were in ATT lines and not power lines so they would not trim. Can you send someone to trim them?

Community Support

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255K Messages

9 years ago

Hey @Jackiscola,

We have sent you a private message and look forward to working with you to get this sorted.

ATTU-verseCare

Contributor

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1 Message

8 years ago

Was this resolved?  If so, how?  I have a similar situation with a neighbors tree along my back fence that has grown into the phone lines. 

New Member

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1 Message

5 years ago

at&t cut back tree branches after we waited 34 months but they left a large limb that had grown in wire. It could fall on someone under it and cause injury .. send me a phone number and I’ll send you an address and photo of this dangerous issue.. thanks got your kind assistance!

ACE - Expert

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28.3K Messages

@Cydney1956 This is not customer service. This is a public message board populated by regular customers.

The Private Message as mentioned 4 years ago is no longer an option.

Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

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