2 of 4 tbs are fine other 2 won't work

After a recent power outage 2 of our 4 tvs have this message:

U-verse is not available at this time. Please try again later. [Restart Receive r

Have tried everything I can think of to no avail. Help!

Responses

skeeterintexas

ACE - Expert

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28.3K Messages

7 years ago

Did you reboot the gateway FIRST, then the DVR and lastly the receivers?

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Loreleitime

Contributor

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3 Messages

7 years ago

Yes fine in that order

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Loreleitime

Contributor

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3 Messages

7 years ago

Sorry, done in that order, not fine.

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_xyzzy_

Expert

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3.6K Messages

7 years ago

Try rebooting everything in the specified order:

Unplug the gateway, DVR, WAP, all wireless receivers.
After at least 15 secs. plug the gateway back in an let if fully reboot.
Plug the DVR back in. Hopefully it should boot up ok.
If the DVR is now working plug the WAP back in.
Finally plug the wireless receivers back in.

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