ALL of my recordings start early, big hassle to fast forward every time

This is called "soft padding". 

Try setting a manual recording.  But to me, that's even more of a hassle.

I don't want "soft padding", I  want  my recordings to start on time.  If I set my DVR to start at 1 pm, I want it to start at 1 pm, not two minutes early.   The other companies give you the OPTION of starting the recording early, they don't FORCE you to start the recording early like UVerse does.  I think it is a big bother and it is several times every day.

I have had several carriers and no one records everything early except for UVerse.

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@mitchflorida wrote:

I don't want "soft padding", I  want  my recordings to start on time, is that so complicated?  If I set my DVR to start at 1 pm, I want it to start at 1 pm, not two minutes early.   The other companies give you the OPTION of starting the recording early, the don't FORCE you to start the recording early like UVerse does.   This is getting tiresome.

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It is what it is, sweetie.  You don't have the option of turning it off. 

As I would tell my kids, "Deal with it."  It's not the end of the world.

Your answer is ridiculous.  This forum is to inform people on how to improve the UVerse service, not to make excuses for it.

[Please keep it courteous]

Mitch, you've been complaining about this same issue since January.  I've had Uverse for almost 8 years and as far as I can remember (and bear in mind that I'm old), it's always been that way.

Will the "option" to turn off this soft padding ever be offered?  One can always hope so.  But for now, it's there and all of the fussing in the world is not going to change it.

If it becomes available, I'll let you know immediately.

Yes, I complained about it back in January.  Has it been fixed since then?

No, it has not and a lot of other UVerse subscribers also don't like the inconvenience of always having to fast forward every show that they record.  

I love how the forum moderator has marked this issue "SOLVED"! LOL

What exactly has been solved?  My DVR still doesn't record on time.

Life is about choices and you have 3:

1.  Fast forward through the 1 minute soft padding

2.  Set all recordings manually

3.  Change providers

And UVerse has 1 choice:

Fix the software so shows start recording on time, like all the other carriers.

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@mitchflorida wrote:

And UVerse has 1 choice:

 

Fix the software so shows start recording on time, like all the other carriers.

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But see, you don't control Uverse and the choices they make. 

The only thing you can control is YOU and your choices.

....and this concludes today's segment of: "Motherly Advice from Skeeter". 

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@mitchflorida wrote:

And UVerse has 1 choice:

 

Fix the software so shows start recording on time, like all the other carriers.

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Leave for one of those other services that makes you happy.

I've seen occasional shows which start early. My local news starts at 4:59 PM. Saturday Night Live doesn't necessarily start at the precise second the guide says it does. I reguarly record Conan and just FF to the moment he starts the monologue.

Honestly, I don't mind the soft padding, considering that I'd probably fast forward through the "previously on ______" segment of shows anyway. I'll just start watching at 2:29 instead of whatever time I would if the soft padding did not exist.

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@mitchflorida wrote:

And UVerse has 1 choice:

 

Fix the software so shows start recording on time, like all the other carriers.

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As others have stated, it ain't gonna happen.  It is such a big deal to FF through the 1st minute?  NO.

Chris
__________________________________________________________

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@mitchflorida wrote:

Your answer is ridiculous.  This forum is to inform people on how to improve the UVerse service, not to make excuses for it.

 

[Please keep it courteous]

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No, the purpose of this forum, and I'm quoting the guidelines, is "to help [its users and customers] exchange ideas, tips, information, and techniques related to our products and services."

Which is what I think skeeter did.

Is it such a big deal for Uverse to fix the faulty software?  Isn't that what we are paying them the big bucks for   Surprised at all the Uverse apologists here.  I guess you are all AT&T employees here?

 It would take them five minutes to corrrect the software code.