Anatiles92's profile

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Friday, July 8th, 2022 5:15 PM

Art u verse WiFi and tv box not working after power outage

So we had a power outage last night. The WiFi box thing that has the button in the front of it that says spa is blinking all red. The cable box when turned on doesn’t seem to work. How do I fix this. We have tried resetting and restarting everything for the technician over the phone but all they can do is schedule a service appointment which would be days from now. If anybody has any advice that would be cool.

Community Support

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254.4K Messages

2 years ago

We're here to assist with your equipment concerns, @Anatiles92!

 

Based on the picture you provided, we will need to move this into a DM to discuss tech options as it is what you need. Be on the lookout for a chat notification in the upper right-hand portion of the page.

 

In the meantime, you can view what each color means when it comes to your gateway status lights.

 

We look forward to speaking with you!

 

CalebP, AT&T Community Specialist 


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