Contributor

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2 Messages

Friday, June 24th, 2016 9:27 PM

AT&T Dangerous Driver UVerse

My daughter and I witnessed an AT&T UVerse driver run a red light and then operating his cell phone while speeding down the I-5 at Rush Hour on Wednesday, June 22, 2016 at 5:50 pm. The vehicle number is xxxxxxx-xxx. The California License Plate xxxxxxxx. I have a
Picture on his cell phone if you would like it. Please counsel him. He's an Ambassador for your company. I want to see EVERYONE make it down the road safely.

 

 

[edited for privacy – please do not post personal information]

Contributor

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2 Messages

9 years ago

Rather than edit out the personal information, why don't you attempt to contact me so you can get the details on this driver? Alternatively, acknowledging the post and saying, "thank you, we are addressing this matter," would have been acceptable. You obviously read my post. I posted no personal information whatsoever. The "personal" information was AT&T internal information. I was even cautious not to put the driver's picture on the web. Instead, you essentially publicly reprimanded me. Your reckless lack of consideration in handling this important matter is heartbreaking and shows complacency in illegal behavior. My initial post was respectful and considerate, it would have been nice had you showed similar response.

Expert

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4.3K Messages

9 years ago

@SafetyMomma   No, they do not want vehicle/license plate #s shown to all the other Uverse users and guests.

 

Contact ATT Customer Care on the link in my signature below, by Need Help?

Send them a Private Message, on this link, and they should be able to give the help needed to report your complaint. Many times these are answered by FB/Twitter Soc Media Managers, available late nites, weekends.

 

Include your name, account #, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply, possibly by email instead. They can do more than any phone rep and stick w/it till it's done. Good luck 😉

 

Chris
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