Contributor
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1 Message
Beware of wireless recievers
I've been an AT&T U-Verse customer for over 2 years and have had issues with the wireless receiver 4 times. It has been replaced 3 times along with the router and modem. I will continually get a connection error message. Last week the connection was extremely unstable for the wireless receiver, main receiver and the Internet. It had been about 6 months since I had everything replaced and it was down again. Tonight the wireless receiver goes out AGAIN! I pay too much money for service to have unreliable equipment. Tomorrow I will be getting a wired receiver and I hope this helps all of my connection issues. I'll keep my fingers crossed and prayers lifted for the internet to stay strong. Weak Internet and being an online grad student does not mix very well. If the wired receiver doesn't work and the Internet goes down again I will be cancelling my service with AT&T.
Anonymous
1.9K Messages
10 years ago
I would say you issue is the exception and not the norm. I have two wireless receivers and have had "1" issue but I was able to correct that by moving the AP for the wireless rceivers further away from the router.
Also, you can use the wireless receivers with a Cat 5e hardwire connection. Just FYI.
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lnp142
Teacher
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6 Messages
10 years ago
i have a rj45 jack where the wireless receiver is now, however i have no ports available on the gateway, i am unable to remove the wireless AP becaue i also have another wireless tv, so how can I add more ports to the gateway, what type of switch works with it.
Thanks
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JefferMC
ACE - Expert
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36.9K Messages
10 years ago
Pretty much any Gigabit Ethernet switch would work. AT&T itself uses Netgear GS105 or GS108 switches.
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lnp142
Teacher
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6 Messages
10 years ago
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JefferMC
ACE - Expert
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36.9K Messages
10 years ago
Somebody will likely come along to tell you that the switch has to have 802.1p. However, I think you'll find that switch has it, so, we can dispence with that.
What symptoms do you have when you connect it through the switch? What else do you have connected to that switch? Can you (temporarily, just for testing), connect it to the port on the Residential Gateway (RG) where you have the switch plugged in to to see if it works when the switch is gone?
And last, but probably first... When you did this, did you power off the RG, WAP and wireless STB off, then plug the RG and Wireless STB back in while connected via the Cat5 table?
If the STB sees the WAP, it's going to try to use it, and if it remembers it was connected to the WAP, it's going to try it that way, and the RG may try to continue to talk to it through the WAP instead of the port you want it to talk to it through.
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