can you use a VIP2500 receiver with a Cisco mod VEN401-AT ?

They need to tell ATT support about this !  Thanks

There are quite a few things that AT&T Support needs to be told.  Many of them they have been.

@Trixiedog 

Are they categorically telling you they won’t send you the VAP2500?

NO, they are sending an ATT repairman Monday to check on the problem.  

2nd gen WAPs are the 501 and the 2500... needed for the 7105 or 2500 wireless receivers.

2nd gen WAPs are also required for more than 2 wireless receivers as the 401 (taco shell design) only supported up to 2 units.

As UVERSE IPTV has not been offered since March 1 2020, I suspect most call center employees do not handle a lot of IPTV questions. No idea how their scripts are written... or if they are even in an area where UVERSE IPTV was offered... Arizona call center(s) are not ATT UVERSE footprint, nor are the out of the country call centers including Canadian city WINDSOR across the river from Detroit... 

The ATT repairman had another ISB7005 receiver to work with our VEN401, He didn't know this VEN401 wouldn't work with a VIP2500.  He told me they didn't give them any WAP to change out.  

Hows this?

            WAP        Receivers
            ---        ---------
1st Gen    VEN401 ----  ISB7005  VEN401 can handle up to 2 ISB7005
                     /
                    / 
2nd Gen    VEN501 \/__/ ISB7105  either 2nd gen WAP can handle up
           VAP2500/   \ VIP2500  to 5 of any of the 3 models

I see used VEN401 on Ebay for about $12, I think I will buy one in case this one I've got goes out !