Contributor

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2 Messages

Wednesday, August 10th, 2016 2:11 AM

Can't pause live TV

When I press the pause button I Keep getting the following message"This channel had jumped to allow TV viewing or recording on the DVR receiver" which does not allow me to pause live TV. Any ideas on how to fix this so I can pause live TV?

Accepted Solution

Official Solution

Expert

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3.2K Messages

9 years ago

@malski79 - Try a whole house reboot - Pull power on alll u-verse boxes

restore RG - wait for all green

restore DVR wait for viewing

restore other WAPS/STBs

 

After that  - need description of what you have, how they are connected & whether or not you are on actual DVR & what other activity is in progress.

Contributor

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2 Messages

9 years ago

That worked thank you.

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