Contributor
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2 Messages
Damaged AT&T U-Verse Hand hole
The hand hole located between 4516 and 4520 Carriagebrook Ct in Clemmons, NC has been driven over by a truck and severely damaged. My U-Verse feed originates from this hand hole. The hand hole will need replacing.
DIRECTVhelp
Community Support
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255.1K Messages
6 years ago
Hello @SueStit,
Let us steer you in the right direction. Just call our Buried Wire Center at 1-800-924-9420 to request the repair.
If you need help with anything else, let us know.
Aminah, AT&T Community Specialist
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SueStit
Contributor
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2 Messages
6 years ago
Thank you. It would be great if you could put this number on the ATT web site.
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DIRECTVhelp
Community Support
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255.1K Messages
6 years ago
You're very welcome, @SueStit.
The information to contact the Buried Wire Center is available on our website, but sometimes it can be tricky to find information on the internet. Doing a typical web search with the words "Buried Wire" or "Exposed Cable" and "AT&T" should provide the link as the first option, but we've also included it in this post for convenience.
If you have any other questions or concerns, feel free to post on the forums, and thank you for choosing AT&T!
John, AT&T Community Specialist
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