Sure, you can ask. There have been times when inventory was non-existent and they didn't have any to provide. And, yes, apparently CSRs have indicated to some that replacements had to be purchased. I have not found that to be true.
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baseballisback
ACE - Professor
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8.5K Messages
1 year ago
Call 800-288-2020 and ask for one to be sent. Some people have claimed there's a fee, but I've never been charged for a replacement.
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JefferMC
ACE - Expert
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37.2K Messages
1 year ago
Sure, you can ask. There have been times when inventory was non-existent and they didn't have any to provide. And, yes, apparently CSRs have indicated to some that replacements had to be purchased. I have not found that to be true.
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