Tutor

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6 Messages

Sunday, September 9th, 2018 5:55 PM

do I need pre auth from AT&T to return an unused Uverse receiver and how am I credited on my bill?

Cisco TV receiver I have had since 2010 and kid flew the nest/ I want to downsize the amount of receivers in the house

ACE - Expert

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28.3K Messages

7 years ago

Call customer service 800-288-2020

Expert

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3.6K Messages

7 years ago

I would call billing or tech support and tell them you want to return the receiver.   They will tell you what to do next (i.e., take receiver to a UPS Store or FedEX).


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