Contributor
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1 Message
Dog ate remote
Can't locate anywhere how to replace my silver remote...it was really old and the dog mutilated it. I know we can use our phones...but we like the remote in house for guests. Help please. How do we get a new one?
mibrnsurg
Expert
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4.3K Messages
10 years ago
Just call 1-800-288-2020 for a replacement remote, just tell them it's not working right. 😉
Chris
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dwinth
ACE - Professor
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911 Messages
10 years ago
I called customer service first, and they told me that they would have to charge me for a new one. They transferred me to technical support where they said I could get a new one for free.
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baseballisback
ACE - Professor
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8.2K Messages
10 years ago
Your new remote might be black, but it operates the same. They have a couple different black models tho...so some of the buttons might be in different places, but whatever.
As far as getting a free one, yeah. It'll probably take 2-3 days via UPS, but if they want to charge you, politely tell them otherwise.
I believe they still may have a couple "for-charge" remotes. I'd be a fan of the one that plugs in, similar to a cellphone, but I'm not paying for it. I think one of them even has a "beep" mode...and I see those other remotes apparently are no longer an option.
http://www.att.com/equipment/accessories/tv-remotes.jsp
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dwinth
ACE - Professor
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911 Messages
10 years ago
The newer black ones that I received seemed to be almost the same as my old silver ones. My silver ones date back to January, 2008. The new black ones came in two days.
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helanmousel
New Member
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1 Message
5 years ago
You can teach your dog to manner good. There are many articles related to dog care which may helps you a lot to get the better solution.
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baseballisback
ACE - Professor
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8.2K Messages
5 years ago
Please don't spam old threads.
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