Contributor

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1 Message

Monday, December 11th, 2017 12:57 AM

DVR box freezes up then resets by itself...and p*ssing the wife off

While watching regular programming or DVR recording, pictures freezes up then resets itself.  This happens throught out the day.  Anyone else has this issue.  Wife calls the box trash.  Resetting box, unplugging the receiver and resetting modem does not fix this so I do not wamt to hear try that.  Thank you.

Community Support

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255K Messages

7 years ago

@mrobles003, please click HERE to provide us with the account or phone number associated with your services and we'll be more than glad to help.


-EricG AT&T Community Specialist.

1.9K Messages

7 years ago

3 things can cause this, a bad DVR, bad wiring from RG to DVR, or you have +85% space used on your recordings


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