DVR box

A few months ago, my set-top box started dropping my recorded programs.

I contacted customer support and was sent a VIP1200 box, I believe is from 2005.

My old DVR was a VIP 2262 V2. I have been a customer for over 14 yrs. I feel I should have a newer DVR, maybe model 8010, or 8110

I do not want to go to Spectrum, Att service has always been outstanding. I will not be going to ATT TV.