Contributor

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1 Message

Thursday, November 2nd, 2017 3:14 AM

DVR did not record Major Crimes on 10/31

I set the DVR to record Major Crimes on TNTHD on Tues, Oct 31, 2017, at 2 different times and it did not record.  I am also unable to get the show ON DEMAND.

Community Support

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255K Messages

7 years ago

Good morning @shaeliker!


I apologize you are unable to record on your DVR and I can understand this is not something we want to happen. I found an article I know will help out in your situation! You can check it out here. There are many troubleshooting options through this article!


Please let us know if this works for you! Have a wonderful weekend!


Beth, AT&T Community Specialist

Expert

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3.6K Messages

7 years ago

Way back then?  I can think of three possibilities...

 

  1. You scheduled it as a series record with "first run only".   There are no new first run Major Crimes episodes and those episodes were not first run so it didn't record.
  2. The episodes were bumped due to some sports event. 
  3. Your dvr ran out of space sometime after you recorded it and you had marked the recordings to "keep all episodes until space is needed".

As for the "On Demand" stuff.  Well that library is incomplete for a lot of shows.  You might want to google for a streaming site that shows it or even check the TNT site itself.


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