Contributor

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1 Message

Thursday, January 19th, 2017 6:36 PM

DVR erased 2 movies that I Save until I delete

I received a replacement DVR 2 months ago and now it is erasing programs that I have saved & marked Save until I delete.  I received this DVR because my previous DVR was erasing all my shows even the saved ones.

 

Help is there anything I can do?

Community Support

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255.1K Messages

8 years ago

Hi @Dakota62,

 

Sorry to read of the trouble you are having with the DVR. By chance, is it plugged into a surge protector or power strip? 

 

-ATTU-verseCare

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Scholar

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404 Messages

8 years ago

Blaming power issues for bad hardware and software is such a cop out.  I ended up rewiring entire electrical circuits in my house, before AT&T would admit their equipment was bad once.


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