New Member
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36 Messages
DVR will NOT record a show. EVER! It refuses to record it
So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)
Accepted Solution
JefferMC
ACE - Expert
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36.8K Messages
8 months ago
I'd try a new DVR.
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JefferMC
ACE - Expert
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36.8K Messages
8 months ago
So...
(1) what happens when you try?
(2) are you on the TV hooked directly to the DVR, or a TV on another TV receiver?
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skeeterintexas
ACE - Expert
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28.3K Messages
8 months ago
Equipment fails.
If you’ve done the troubleshooting and it hasn’t corrected the problem, it sounds like you need a new DVR.
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DIRECTVhelp
Community Support
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254.6K Messages
8 months ago
Hey @cwhiten, we understand you’re unable to record any shows on DVR, we’re glad to help and let’s walk you through the right path.
We recommend you to check on how to troubleshoot DVR/receiver.
Restart your U-verse TV receiver (DVR) by holding down the POWER button for 5 seconds, then press it again to restart. (This takes 5-8 minutes and impacts any DVR recordings in progress.)
Press the Recorded TV button on your remote if your recorded program is frozen or missing.
Remote control help via the Troubleshooting & Resolve tool.
Program didn't record.
Let us know if this helps.
Thank you for reaching out on AT&T Community & Forums.
Bruce, AT&T Community Specialist
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cwhiten
New Member
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36 Messages
8 months ago
I am using the DVR directly connected to the TV. I am programming it to record using the guide and then pushing the red button on the remote to record. The program looks god and there are verified no conflicts then the next day there is no program and the show was never recorded.
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