Tutor

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1 Message

Tuesday, August 1st, 2017 10:06 PM

Fantastic Tech

I want to say that Aaron V tech# [edited for privacy – please do not post personal information] was all 10's!! He was here a little longer than he thought but was a great Tech!

Moderator

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82 Messages

8 years ago

@Bfergison,

 

Thank you so much for letting us know! If you can, please private message us by clicking here and include your information (Name, day of the appointment, account number, phone number, etc.) - so we can have pass along your compliments to Aaron's leadership.

 

Thanks!
The AT&T Community Team

Tutor

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1 Message

8 years ago

He made sure he answered all my questions and made sure I knew how everything worked BEFORE HE LEFT!!!

Tutor

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1 Message

8 years ago

I am Carolyn D , I have service with ATT and I had a great problem with my billing and other issues.

I was sold one price and the biling came out totally different I was very upset when I called and I got the

run around most of the day.  I called back and got Allison ID#   and she was wonderful.  She not only

took care of the problem but she let me vent without getting an attitude also.  She looked all the information

over and straightened  everything out very professionally.  She is a jewel for ATT.

 

Sincerely, Carolyn D[edited for privacy – please do not post personal information]

Contributor

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1 Message

8 years ago

It took me several calls and no response. I had to go to the PRESIDENT'S office to get assistance. They have ovecharged me again. The poor service never stops.q

Contributor

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1 Message

8 years ago

O just talked to a manager in yr customer service Ashley id # ############## stood on the phone for 30 min and she lefted me with a whatever basicly and didn't resolve or even tried to resolve my problem been with att for about 10 yrs and this is how they repay me !!! FURIOUS

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]


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