Contributor
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2 Messages
Fire tv cube cannot turn on/ off unversed box
I cannot get my amazon fire tv cube to turn on/ off the ATT Uverse cable DVR box. The fire Tv cube will change channels on command though, so it does communicate with the box.
Contributor
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2 Messages
I cannot get my amazon fire tv cube to turn on/ off the ATT Uverse cable DVR box. The fire Tv cube will change channels on command though, so it does communicate with the box.
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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255.1K Messages
6 years ago
Hi @Bojengo,
have you added the receiver in your "equipment Control settings? You may need to delete and re add the receiver. Let us know if this resolves the issue.
Dee, AT&T Community Specialist
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DIRECTVhelp
Community Support
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255.1K Messages
6 years ago
Hello @Bojengo, let’s see what we can do.
Did this issue start recently or has it also been ongoing?
We have a troubleshooting post that may have some relevance to fixing your issue as well.
Mihai AT&T Community Specialist
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Bojengo
Contributor
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2 Messages
6 years ago
It is my understanding that other cable or satellite boxes can be turned on/off by TV Cube but not Uverse box, which is odd. Any insight is welcomed.
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darkpainter57
New Member
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1 Message
5 years ago
I'm having the same problem with the Fire Cube not completely turning on the AT&T Cable box.
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