Contributor
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1 Message
Frozen picture
I get a frozen picture on one tv and not all channels frozen. They freeze in the AMC range of channels. This occurred on a wired box and now on the new wireless box. Not sure what this issue. Any ideas?
Contributor
•
1 Message
I get a frozen picture on one tv and not all channels frozen. They freeze in the AMC range of channels. This occurred on a wired box and now on the new wireless box. Not sure what this issue. Any ideas?
skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
You can try to reboot each box but you might want to try a Whole House Reboot.
Unplug your boxes. Restart your RG by pressing the red button on the back. Allow all lights to come on and start flashing. Plug in the DVR first. Allow it to start working and then plug in any STBs you have.
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