Tutor

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5 Messages

Tuesday, August 30th, 2016 4:56 AM

How do I save recorded programming when switching from uverse to DirecTV?

I have uverse with about 30 hours recorded on the DVR and I am getting DirecTV . How do I save my recorded programming?

Tutor

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5 Messages

9 years ago

There is a certain arrogance in the response. I am changing systems for the convenience of ATT. I recently dvr'd a lot of time in the olympics I have not had a chance to watch. Why does ATT think it's okay to take that away. P.s. your solution would give me a permanent copy, and violate copyright. I just want get a chance to watch what I haven't seen. Please don't patronize me or denigrate me.

Tutor

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5 Messages

9 years ago

P.S. will the DVR play a format recordable by the VCR? I don't think so. So you apparently are just ridiculing me. Well how do I complain about a rude employee?

 

ACE - Expert

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28.3K Messages

9 years ago

Recordings are stored on the DVR hard drive so when you change equipment, you will lose those recordings.  The same is true if you have to replace a bad DVR. 

 

It's happened to all of us.  Smiley Sad

 

P.S.  The suggestion given was not patronizing.  It's your only option.  That or perhaps you could reschedule your new service until you can watch all of those recordings.

Tutor

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5 Messages

9 years ago

This is a common issue, but apparently one that dedicated dvr lessors do not want to solve. I don't know if the problem is content provider driven or if it's a Satellite company issue.

NEED HELP?