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1 Message
Monday, September 4th, 2017 3:36 PM
clearly - I wont get any money back - so can I just pitch them?
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Accepted Solution
Official Solution
Community Support
255K Messages
8 years ago
Hi there! Thanks for reaching out!
We recommend you take them for recycling to an electronics recycling location near you.
Thanks!
Mike, AT&T Community Specialist
Scholar
31 Messages
They should give you your money back. And if they don't tell them you want to use it seeing how you own it and don't have to pay a monthly fee for it. If they won't I'd contact the FCC or your state attorney general.
ACE - Expert
28.3K Messages
According to the TOS, there is no refund for equipment returned after 90 days.
Seeing how he can't return the STB, then allow him to use it on one of his TV's and not pay the monthly STB fee. Seeing how he owns the STB now.
@twistedpair wrote: Seeing how he can't return the STB, then allow him to use it on one of his TV's and not pay the monthly STB fee. Seeing how he owns the STB now.
That's not how it works. If it did, we could all buy boxes off Ebay and avoid the monthly fee.
Ohhh its all about the rental fee.. $$$ Got ya
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Accepted Solution
Official Solution
DIRECTVhelp
Community Support
•
255K Messages
8 years ago
Hi there! Thanks for reaching out!
We recommend you take them for recycling to an electronics recycling location near you.
Thanks!
Mike, AT&T Community Specialist
0
0
twistedpair
Scholar
•
31 Messages
8 years ago
They should give you your money back. And if they don't tell them you want to use it seeing how you own it and don't have to pay a monthly fee for it. If they won't I'd contact the FCC or your state attorney general.
0
skeeterintexas
ACE - Expert
•
28.3K Messages
8 years ago
According to the TOS, there is no refund for equipment returned after 90 days.
0
0
twistedpair
Scholar
•
31 Messages
8 years ago
Seeing how he can't return the STB, then allow him to use it on one of his TV's and not pay the monthly STB fee. Seeing how he owns the STB now.
0
0
skeeterintexas
ACE - Expert
•
28.3K Messages
8 years ago
That's not how it works. If it did, we could all buy boxes off Ebay and avoid the monthly fee.
0
0
twistedpair
Scholar
•
31 Messages
8 years ago
Ohhh its all about the rental fee.. $$$ Got ya
0
0