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Monday, August 1st, 2016 1:17 AM

Is a $15 dollar box nessassary for U-Basic?

I downgraded to U-Basic, and deselected DVR box. When I received the confirmation email, it charged me with a $15 dollar DVR box. If I would have known that before ordering I would have chose a different Television provider. $15 dollars takes my plan from 59 dollars to 74 dollars, add taxes and fees and that's almost 90 dollars. I'm on a budget 😞

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Official Solution

ACE - Expert

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36.9K Messages

9 years ago

If you want to have the ability to record, pause, rewind shows, etc. then you need a DVR.  U-Basic doesn't include the DVR like U-200 and up do.  To have the DVR with U-Basic, it costs an extra $15.00/month.  However, the DVR is optional; you do not have to have it.  You will need a the basic TV receiver, but I believe one is included in the base price of U-basic.  You will also have to pay a fee for the Gateway.

 

 


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