ISB7005 Wireless Receiver activation

You'd be wasting your money. All AT&T property is tied to AT&T computers via a serial number. For example, they know that your account has serial number X17SP2HDU. If you sell your box to me, it would never be active at my address AND they'd probably discover you sold it to me.

As a bonus, AT&T doesn't like when people steal their property.

Now if you bought one and called it in so they could re-provision it to your account, you'd be billed the normal fee...and you'd be out the money it costs to have one purchased.

With that said...

Did you get a wireless receiver sent to you? That's what it sounds like. Do you already have a WAP? I'd call them up and say you were sent the wrong box.

"One of two ISB7005 wireless receivers wouldn't connect so it was replaced with a new receiver that doesn't have the same coaxial cable connection in the back for my old tv,"

Wireless receivers *don't* have coax inputs.

Thank you baseballisback.  The coaxe I'm referring to is the cable that screws into the box and then into the tv.  The new receiver att sent me didn't have that input.

I did call back and asked for the same type receiver and they sent me a new WAP.

So I called back and asked why but they sent me a new Gateway just like the one I have!!!  The technician came and installed the new receiver with an adapter thingie but I prefer my old receiver,  

I'd  buy one buy one from att but I don't think they still have them or something.

Thank you

The term "Coax" is short for "coaxial" which is black and round. If it goes from your TV into your receiver, you're not getting HD.

We'll gladly address your question about using an older receiver with your service, @Diff0104.

To piggyback off of what @baseballisback said, purchasing an older receiver from a 3rd party and using it in place of your newer one is not an option. As long as the new receiver is working properly, that's the one you'll need to use.

If you have any other questions, let us know.

Aminah, AT&T Community Specialist

Yeah, Aminah, I think it's safe to say we've established that point. Thanks for yet another non-helpful response from the less-than-helpful ATT team.

The new receiver att sent me didn't have that input.

If it's supposed to be a feed from the Receiver to the TV, then, on the receiver, that's an output, not an input.  Words mean things.

Coax output limits you to 480i.  You want to avoid that.

Ok, output. The cable is black and round.  It's an old CRT tv and no chance of HD so not a problem since the picture is just fine without HD

Thanks

Hi, @Diff0104!

We're glad to see that our ACEs were able to help with you this matter.

Don't hesitate to reach back out if you ever need our assistance again. Thank you for choosing AT&T Community Forums!

CalebP, AT&T Community Specialist 

And ANOTHER total non-response from ATTHelp!

Thank you Everyone