Letter requesting equipment return Tech took it with him

@miboiler  Contact ATT Uverse Care on the link in my signature below, by Need Help?

Send them a Private Message, on this link, and they should be able to give the help needed to solve your Uverse service return 2250/tech took it problems.

Include your name, account #, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply, possibly by email instead. They can do more than any phone rep and stick w/it till it's done. Good luck 😉

Chris
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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Thanks Chris for the Customer care information.  PM sent today, 29-Jun.

Letter requesting equipment return Tech took it with him  Second Try. No Response on Private MSG

I recieved a letter asking for return of the VIP2250 box.  The box was sent to me but when I could not get it to work AT&T sent a tech to install.  After install he took the old box with him.

Please contact the tech about the return of this box and remove my name from your follow up files.

Thanks, Dave

@ATTDmitriyCM, could you see what happened to miboiler's case?  Let me also mention @ms_unicorn, because I don't know if Dmitriy's in the office.