Contributor
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Lost recorded video after replacing DVR
I've lost all of the recorded video after replacing the DVR. I replaced the DVR once before a couple of years ago the day after replacing the DVR all of my recorded media was on the new DVR is there a way to get the old recorded media on the new DVR.
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Official Solution
Anonymous
1.9K Messages
8 years ago
The hard drive which stored all of your recordings left with the bad DVR. So your recordings are gone.
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skeeterintexas
ACE - Expert
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28.3K Messages
8 years ago
Your DVR schedule was still there but any actual recordings were gone. Uverse has never had the ability to transfer or return the actual recordings to a new DVR.
As stated, recordings go with the DVR while the schedule can be accessed.
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