Contributor

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Monday, May 16th, 2016 4:03 PM

My equipment is pass due is to late to return my equipment

I want returned my equipment is it too late I had a funeral to attend and I forgot to return my equipment I was out of town and i have the tv equipment so I wondering can't I still return the equipment?? Thank u

Expert

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4.3K Messages

9 years ago

@Bellabetzy   See this:

 

https://forums.att.com/t5/U-verse-Account-Questions/How-to-Return-U-verse-Equipment/m-p/4287959#M32543

 

Good luck 😉

 

Edit:  From the TOS:

 

Return of Equipment. Upon termination of the Services for whatever reason, you must return the Equipment, undamaged, within 21 calendar days to AT&T. If the Equipment is not returned within 21 calendar days, or is returned damaged, you will be charged for the value of the Equipment.

 

We may retain any advance payment or deposit, or portion thereof that previously had not been refunded, if you fail to return the Equipment within this time period. If the Equipment is returned within 90 days of termination, any fees charged for the Equipment will be refunded (other than fees for damages). No refunds will be made for any Equipment returned more than 90 days after termination.

 

Chris
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