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Tuesday, April 21st, 2020 11:27 PM

Need ATT Uverse Wireless Help

after following the provided instructions, the wireless receiver gives the following error: "This Set Top Box does not match the account settings".

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ACE - Professor

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473 Messages

5 years ago

Is this a new or replacement wireless STB? If you followed all directions for installing, you'll likely need to contact 800.288.2020 and have them reprovision the box to your account. Be prepared for long wait times when calling.


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