2 Messages
Need for Further Assistance
Having problem speaking with someone regarding receiving a replacement wireless receiver. Spoke with someone from custoemr service, having been waiting for manager to call back for over and hour. Which has not happened, actually knew I wasnt going to get a call back.
Really need to get this problem resolved its been almost a week and noone can seem to help get this problem resolved.
ATTDigitalLifeCS
Community Support
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593 Messages
2 years ago
@hibiscus66
What type of wireless receiver do you need. Is this for your AT&T Wireless, Internet, Digital Life system, Uverse, etc.
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hibiscus66
2 Messages
2 years ago
ISB7005
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skeeterintexas
ACE - Expert
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28.3K Messages
2 years ago
Moving to UverseTV forum.
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TexasBrit
ACE - Expert
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14.1K Messages
2 years ago
That's a uverse box I believe. What number are you calling?
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skeeterintexas
ACE - Expert
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28.3K Messages
2 years ago
Why did you need a supervisor to call you back?
Call CS 1-800-288-2020 to request a replacement receiver.
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
You have our attention now @hibiscus66. Let's get you the replacement wireless receiver.
Please meet us in a direct message to get the replacement process started. You can do that by using the direct message inbox on the right top corner on your screen.
Olajide, AT&T Community Specialist
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