New To UVerse - Questions/Pixelation Problems

I'm certainly no expert.  But, WOW, there are a lot of us who would love to have stats that good.  Because of this it is my guess that the problem is occurring between your DVR/STB and your RG (residential gateway).  Perhaps a loose connection or bad crimp, etc.  It's possible that there is a problem with the DVR also.  Either way  I would definitely get a tech out to your home.

I don't think there's anything wrong with your line.

To verify you are receiving an error-free stream at your U-Verse box, you can use the Stream Analyzer that is built into U-Verse Realtime.  This requires a specific network hookup.  Please review pages 21-23 of the ReadMe file that accompanies U-Verse Realtime (Start Menu -> Programs -> U-Verse Realtime -> ReadMe) for diagrams of the required hookup.

If the stream analyzer reveals that you don't have any problems, then what you are seeing are compression artifacts, and nothing can be done about it.  On a 100" screen, the quality degradation will be very apparent.

If the stream analyzer reveals problems, then you may have issues on the coax network.

Thank you very much for the reply. The Stream Analyzer functions looks to be what I was thinking of/looking for.

I will check later and report my results.

I did have one other question, the ethernet line coming out of the STB boxes, is that a 10/100 Mbps capable line? Not gigabit? I did refer to the documentation, but wanted to make sure, I do have a PS3 that could utilize that line.

Has anyone had good results using it in this way (Streaming/Multiplayer COD etc... )?

Thanks

Yes, the Ethernet cable is 10/100, and yes, you can use a switch there so that multiple devices can be plugged into the network, including the PS3.

When this type of hookup is used, some devices are bothered by the multicast traffic that the U-Verse boxes use, others are not.  Your PS3 will probably be OK.

Checked the line to the box, looks like everything is ok.

Might be the compression artifacts like suggested, thanks for the replies

I had same problem - turned out the Uverse router was plugged into a socket that was not grounded (we live in a 100+ year old house and this is not uncommon in older homes.

But - I still get 'shadows' on fast moving scenes such as football.  I did some research - turns out the Uverse Motorola boxes only transmit at 60 GHZ, for fast action viewing you need at least 120.

Does anyone know when Uverse will be upgrading to 120 Ghz???

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@uverseuser10050 wrote:

 

But - I still get 'shadows' on fast moving scenes such as football.  I did some research - turns out the Uverse Motorola boxes only transmit at 60 GHZ, for fast action viewing you need at least 120.

 

Does anyone know when Uverse will be upgrading to 120 Ghz???

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1. The frequencies you're speaking of are Hertz (Hz), not Gigahertz (GHz).

2. ALL broadcast or provider-transmitted TV content in the USA has a 60 Hz field rate maximum.  Period, end of story.  There is no such thing as "120 Hz" content.

3. The frequency that is marketed on modern TVs is a screen refresh rate and/or motion interpolation rate.  It's original intent was to make motion smoother for film-based content, which has a 24 Hz frame rate.  Motion interpolation was never intended to further smooth content that already has a 60 Hz field rate.

4. The human eye loses any sense of motion judder at frequencies beyond 55-60 Hz.  The human eye loses any sense of field flicker at frequencies beyond 72 Hz.  Any motion interpolation at any higher frequency than this is a complete waste of time and effort, because no human can perceive it.

5. The "shadows" you are talking about on fast moving scenes are compression artifacts caused by the aggressive H.264 video compression used by AT&T.  It has nothing to do with the screen refresh rate, motion interpolation rate, or content temporal resolution.

It is -not- the one connected via Cat 5 to the modem/router. ... that one is in the "office", and says 1200 on it. 

The one with the problems is bigger, and says 1216. 

It is connected via Coax cable... they did a nice job labelling them in the basement.  It looks like they pulled new cable, there are a bunch of unused cable's hanging from the ceiling where the junctions are located.  

I'll try these steps.  

1. Switch two ends down in the basement at the splitter... Family room to kitchen (skipping to working) 

2. Switch Family room box to kitchen.  Both are coax. 

3.  Find a long ethernet cable and run cat 5 from office to the living room box. 

Question.  I have a son here who is using a laptop on the wireless to play STEAM games.  Seems to pull a lot of wireless packets when he does so, and it is possible that things are degraded when he is doing so.  Is he going to pull enough to effect the coax throughput... or is that just a red herring? 

Also...  It is -much- worse in prime time.  Can almost not repeat it in the morning, when folks are at work.  Terrible on all channels in the evening. 

Wow.  First try.  

Putting the 1216 in the office by the gateway did the trip.  Watched the Notre Dame v FSU game with nary a glitch, and Steam was running full-speed downstairs throughout. 

Thanks for the help.  One would wonder why multiple visits from a tech were unable to resolve that... but that would probably just lead to a cynical rant, so I'll just leave it with:

"Thank you for the help!  Great to see knowledgeable people helping out on the forums." 

Glad aviewer could fix you up.  +1 

That may be true, or maybe not. I don't believe it is. Either way, I went to U-verse after having DirecTV. The difference is night and day. The picture withDirecTV is sharp with a quicker refresh rate, especially with sports programming. If you don't believe me, just go to any AT&T store on a Sunday afternoon. They just about all have a TV with U-verse and one with DirecTV. DirecTV is sharper, period. Hands down. I will be going back to DirecTV as soon as my contract is up.

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@SomeJoe7777 wrote:

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@uverseuser10050 wrote:

 

But - I still get 'shadows' on fast moving scenes such as football.  I did some research - turns out the Uverse Motorola boxes only transmit at 60 GHZ, for fast action viewing you need at least 120.

 

Does anyone know when Uverse will be upgrading to 120 Ghz???

---

 

1. The frequencies you're speaking of are Hertz (Hz), not Gigahertz (GHz).

2. ALL broadcast or provider-transmitted TV content in the USA has a 60 Hz field rate maximum.  Period, end of story.  There is no such thing as "120 Hz" content.

3. The frequency that is marketed on modern TVs is a screen refresh rate and/or motion interpolation rate.  It's original intent was to make motion smoother for film-based content, which has a 24 Hz frame rate.  Motion interpolation was never intended to further smooth content that already has a 60 Hz field rate.

4. The human eye loses any sense of motion judder at frequencies beyond 55-60 Hz.  The human eye loses any sense of field flicker at frequencies beyond 72 Hz.  Any motion interpolation at any higher frequency than this is a complete waste of time and effort, because no human can perceive it.

5. The "shadows" you are talking about on fast moving scenes are compression artifacts caused by the aggressive H.264 video compression used by AT&T.  It has nothing to do with the screen refresh rate, motion interpolation rate, or content temporal resolution.

 

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@SomeJoe7777 wrote:

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@uverseuser10050 wrote:

 

But - I still get 'shadows' on fast moving scenes such as football.  I did some research - turns out the Uverse Motorola boxes only transmit at 60 GHZ, for fast action viewing you need at least 120.

 

Does anyone know when Uverse will be upgrading to 120 Ghz???

---

 

1. The frequencies you're speaking of are Hertz (Hz), not Gigahertz (GHz).

2. ALL broadcast or provider-transmitted TV content in the USA has a 60 Hz field rate maximum.  Period, end of story.  There is no such thing as "120 Hz" content.

3. The frequency that is marketed on modern TVs is a screen refresh rate and/or motion interpolation rate.  It's original intent was to make motion smoother for film-based content, which has a 24 Hz frame rate.  Motion interpolation was never intended to further smooth content that already has a 60 Hz field rate.

4. The human eye loses any sense of motion judder at frequencies beyond 55-60 Hz.  The human eye loses any sense of field flicker at frequencies beyond 72 Hz.  Any motion interpolation at any higher frequency than this is a complete waste of time and effort, because no human can perceive it.

5. The "shadows" you are talking about on fast moving scenes are compression artifacts caused by the aggressive H.264 video compression used by AT&T.  It has nothing to do with the screen refresh rate, motion interpolation rate, or content temporal resolution.

 

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