Contributor

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1 Message

Monday, January 2nd, 2017 4:37 PM

No live picture

Hello,

I cannot view live tv or recordings on a secondary wired receiver. I can see live television in the guide but when trying to select a channel, I receive the message "no programming scheduled at this time." I can also see the recordings on the primary DVR but cannot playback. Any suggestions?

Community Support

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255.1K Messages

8 years ago

Hi @jmk1108,

 

You will find some helpful troubleshooting articles here that may help. If they do not, we recommend downloading our myATT app from the app store or texting myATT to 8758 to receive a link to download it. It allows you to troubleshoot in the palm of your hand and even setup a technician appointment. It is much faster than calling in. 

 

-ATTU-verseCare


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