Contributor

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1 Message

Tuesday, May 1st, 2018 3:45 AM

NO POWER OR LIGHT ON WIRELESS U-VERSE TV RECEIVER BOX

Followed all restart instructions; power to all units of power strip but no power to U-verse wireless tv box near tv.  Just went out.  Other tv’s working also wireless.  Just one tv in den no power lights to box.

Expert

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3.6K Messages

7 years ago

Could be a bad power adapter but just to dot the i's and cross the t's try connecting it directly to the wall socket instead of the power strip.

ACE - Expert

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28.3K Messages

7 years ago

Equipment dies.  Call CS.  A new receiver will be sent for a self-install.  You have 21 days to return the bad one.

Scholar

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27 Messages

7 years ago

Or it's possible the wallwart's adapter isn't firmly plugged into the STB. Try re-seating the connector. Cycling the power-strip would result in the same observation for a faulty power-strip outlet, faulty adapter, plug not inserted, or the unit not indicating it is receiving power. A voltmeter could be used if you had one to verify there is power at the adapter's connector that plugs into the unit.


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