Contributor
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1 Message
No service on 2 of 3 TV’s
AT&T tech was here on Saturday. Original problem with all TV’s periodically “freezing” is dramatically improved, yet still occurring. As of last night, no no service at all, on 2 of 3 TV’s!!
Contributor
•
1 Message
AT&T tech was here on Saturday. Original problem with all TV’s periodically “freezing” is dramatically improved, yet still occurring. As of last night, no no service at all, on 2 of 3 TV’s!!
DIRECTVhelp
Community Support
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255K Messages
5 years ago
We're here to help, @dachten!
Did anything happen before the receivers stopped working, such as a power outage, inclement weather in the area or other uncommon situations?
Are the receivers that aren't working wireless receivers? What happens when you turn them on?
You can use our Troubleshoot and Resolve tool from your working receiver by pressing Menu, selecting Help then Troubleshoot and Resolve to get diagnostics and possible solutions for any problems you're experiencing.
Let us know if this helps, or provide us more information, so we can get your services back up and running!
John, AT&T Community Specialist
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