Contributor
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1 Message
No TV but the link light is solid
For the past month I have had issues with my U=Verse. We have replaced the gateway and both receivers. After replacing the gateway one of the new receivers began to work but not the primary receiver. This receiver will only give a single white gear on the screen with no movement at all. The link light is solid green, whether the network cord and coaxial cable is connected or not. ATT is saying they need to come out because it is a wire in the house, but I have replaced all the wires.
_xyzzy_
Expert
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3.6K Messages
7 years ago
All the wires? Not sure how you define "all". But they will come and check the outside wiring, inside wiring, and from the outside into the inside. Also if you had the freedom to change the wiring including from gateway to dvr, why are you using coax instead of ethernet to the dvr? Or is your whole house an HPNA setup where everything is coax connected?
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