Contributor
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2 Messages
Not happy with recent switch to U-Verse
I had U-Verse installed two days ago. I want my Xfinity back. My salesman said I have 30 days to change my mind. Will AT&T show me how to hook up my Xfinity? The Xfinity service has not been terminated.
bdginmo
Mentor
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17 Messages
8 years ago
What are you unhappy about?
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Captkirk2
Contributor
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2 Messages
8 years ago
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bdginmo
Mentor
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17 Messages
8 years ago
I doubt anything can be done about the remote aside from getting a 3rd party one. The picture definitely should not be freezing on you. I've never had that happen. How are the STBs connected to the residential gateway? Coax or ethernet?
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allstoodup
Tutor
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4 Messages
8 years ago
In the last few days, my TV picture is pixellating and freezing and losing the U-Verse signal repeatedly... about 6 times a day. I've changed nothing. My internet keeps going "out" at the same time.
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bdginmo
Mentor
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17 Messages
8 years ago
I'm assuming you've called to have a tech come out? It sounds like there could be a problem with the signal coming into your home. Once that gets ironed out you shouldn't have problems with the TV freezing.
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