Contributor
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3 Messages
Pandora ...... nobody accepts responsibility
Called D TV about Pandora not working. They transferred me to uVerse. UVerse said it is D TV's issue because it is an app on their box. Will the real responsible party please stand up.
Anonymous
1.9K Messages
8 years ago
Pandora is a third party app and has nothing to do with Uverse. I have Pandora and do not have any problems.
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bboggs
Contributor
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3 Messages
7 years ago
Great for you, but we have had problems since the beginning off and on. If AT&T isn't going to accept responsibility for it, they should remove it as an "extra" on their package. I don't like paying for something that doesn't work.
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DIRECTVhelp
Community Support
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255K Messages
7 years ago
Hello @bboggs,
Thank you for reaching out the Community Forums! I am sorry to hear you are having issues with Pandora. I will be more than happy to assist!
May I know if you receive any error messages? By simply rebooting the receiver, this can assist in clearing old plugins and updating to new plugins. If the Pandora icon does not appear, please make sure to wait wait up to 24 hours for the icon to show after restarting the receiver.
In addition, this excellent article provides detailed troubleshooting steps to fix Pandora on DIRECTV.
If you need additional assistance, please don’t hesitate to let us know. We are here to help!
Enjoy the weekend!
Anabel, AT&T Community Specialist
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dhascall
ACE - Master
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1.4K Messages
7 years ago
not sure why this is in the Uverse forum, since this is a Direct TV feature.
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