Contributor

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1 Message

Wednesday, July 18th, 2018 12:47 AM

Reciever frozen

One of our receivers will not turn off.  It is frozen with everything lit up.  We have tried holding the power button on for 10 seconds and unplugging, but it does not change.

Expert

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3.6K Messages

7 years ago

Instead of the power button disconnect its power adapter for about 15 secs.  If that doesn't clear the problem call tech support 800-288-2020.


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