2 Messages
RECYLE CABLE BOX
ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit? Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it? ATT does some strange things after canceling a service, most of which I wasn't informed about until it was too late.
Accepted Solution
Official Solution
Constructive
Employee
•
34K Messages
2 years ago
Drop it off to ups better safe than sorry
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
0