Tutor
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4 Messages
Red X & receiver lights blinking
U-Verse receiver lights blinking and a big red X on screen after restart receiver. Need new receiver again...please advice.
Tutor
•
4 Messages
U-Verse receiver lights blinking and a big red X on screen after restart receiver. Need new receiver again...please advice.
_xyzzy_
Expert
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3.6K Messages
6 years ago
Again? This has happened before with a previous receiver? And is this the dvr or actually only a receiver? And if it's plugged into a power strip try plugging into the wall instead.
Just out of curiosity try rebooting the gateway (pull plug for 15 secs. and let it fully reboot) and after it completes the dvr (pull plug for 15 secs.).
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Aracataca
Tutor
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4 Messages
6 years ago
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Aracataca
Tutor
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4 Messages
6 years ago
type your reply above this line -##
--
Sent from Gmail Mobile
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_xyzzy_
Expert
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3.6K Messages
6 years ago
Maybe try some of the steps shown in How to Troubleshoot your DVR/Receivers.
By any chance did the red X have a number following it?
May have to call tech support (800-288-2020).
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Aracataca
Tutor
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4 Messages
6 years ago
with no numbers. Will be calling the 800 number you provided- thanks in
advance!
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johnc60
Mentor
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16 Messages
6 years ago
Could be a simple connectivity problem. To confirm, login to your AT&T gateway and go to the "Device / Device List" page. See if the TV receiver's MAC address shows up in the list and has been assigned an IP address.
Are you using just the AT&T supplied equipment? Or are you also using your own network equipment (router) behind the AT&T gateway?
-John
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